Informatics and Knowledge Management services

• KM strategies and implementation support
• Training, education and development
• Platforms and product of knowledge reviews
• Demonstrations on KM models
• Web & portal development
• Managing websites for organizations
• Providing guidelines for web content & design
• Monitoring & evaluation strategy development and guidelines
• Developing both physical and virtual libraries
• Data & information management training
• KM standards development
• KM benchmarking

Knowledge Management and Innovation leadership development programme

Background
Leadership development programmes of organizations follow models that are based on courses.   Some of these  courses are attended by some senior managers and middle managers an organisations. Considering the 70-20-10 % approach to leadership development (www.clomedia.com) these kind of programmes are perhaps covering the 10% without touching 90% of the process of developing leaders.   This 70-20-10% model suggests that 70% of learning in developing leadership comes from the job itself, 20% from feedback, observation and role models and only 10% from executive education programmes.  It is not clear as yet whether this programme achieved the 10%,or more or less.   Stock of how many of the managers attended this course should be taken. Also an evaluation of the impact of this course is necessary to see what else is needed  to cover the remaining 90%. The following framework is developed as a basis for further interrogation and fleshing it out for a comprehensive leadership development programme.

Important Questions to ask

1. Who should be developed?
2. How do we identify talent?
3. What aspects of development and for whom?
4. How do we develop skills?
5. What programmes?

Categories for Development

1. Developing senior managers
2. Developing middle managers
3. Developing researchers
4. Developing support staff
5. Developing general domestic workers

Types of Programmes

Executives : Senior Managers

1. Executive education/course
2. Executive Coaching
3. Leadership behaviour “Acting Out”
4. Management Competence
5. Global leadership
6. Scenario planning and foresight programmes

Developing Leadership Pipeline

Middle Management 

1. S/A Executives
2. Succession Planning Programmes
3. Mentorship
4. Talent identification and Retention Programmes
5. Knowledge Continuity Programmes

Developing Core Business Leadership Programmes

Researchers

1. Same as middle managers  exclude executives
2. Core competence development programmes
3. Management development
4. Advocacy development
5. Champion development programmes

NB: Support Staff will take the same development as well as general domestic workers

IKME professionalism and professional development

• Facilitation of IKME professional standards
• Facilitation of IKM professional council & association
• Development of IKM professional code of conduct & ethics

IKM regulation and policies

• Review of informatics regulation
• Review of KM regulation
• Review of knowledge regulation
• Support for informatics knowledge management & knowledge economy policies