Research, monitoring and evaluation in Knowledge Management course

See price list and dates
Bookings: Nolwazi@cikmke.co.za

Basic concepts

• Problem Identification
• Hypothesis Development
• Axioms and  Statements
• Proposal Development
• Different Approaches to KM Research
• Research Design and KM Benchmarking
• Different Research Methods

• Web Mining
• Data Mining
• Knowledge Discovery
• Socio-technical for Portal Technology
• Information Sharing research techniques and tools
• Knowledge Transfer  research tools and techniques
• e-Surveys and Challenges

 Data Analysis

• Data Transformation
• Information Processing
• Information Mapping
• Framework for Actionable Information
• Creating a Knowledge Product

Problem-based approaches

• Identify a KM research topic
• Apply a Socratic Diagnostic tool and technique
• Develop Data Capture  Tool
• Harvest Data
• Develop a Data Model
• Develop a Data Architecture
• Develop an Information Model
• Develop an Information Architecture
• Information Flow Architecture
• Information  Asset 

KM Research and Implementation

• KM Business case
• Strategy to Strategy formulation
• Tacit to Explicit 
• Explicit to Explicit
• After Action Review (AAR)
• Infostructural Scanning
• Systems and Network Analysis
• Knowledge Ecological Analysis
• Organisational Knowledge Architectural Research

 KM Monitoring and Evaluation

• Defining Monitoring and Evaluation
• Difference between Monitoring and Evaluation
• Impact Assessment Studies
• KM Project or Programme
• KM Project Objectives
• Developing Indicators (qualitative and quantitative)

Evaluative Research Dynamics
Interacting phases:

• Selection of variables
• Choice of research design
• Analysis of data
• Feedback of results

Focus the evaluation

• Comprehensive or partial
• Summative or informative
• Group or individuals
• Determine the level of knowledge desired

Delineate objectives

• Concerned with programmes
• Individuals
• Practices

Select variables for evaluative research

• Data and instruments
• The feasibility of using available data
• The possibility of using existing instruments
• Use available data (secondary) if available

Developing a Criteria for Selection of Indicators

• Developing  Robust  Indicators
• Developing Data Collection Tool
• Conduct Data Analysis
• Data Presentation

Report Writing and Research Translation

• Report writing
• Dissemination