MODULE 3
Knowledge Management
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Above is a photo of the recent Knowledge Management training course participants

Day 1

• Knowledge Management : Introduction
• Knowledge Management Strategy Development
• Knowledge Management Theories and Approaches
• Knowledge Audit,  Mapping and Utilisation
• Knowledge Organisation and knowledge worker
• Knowledge Management principles and techniques

Day 2

• Mobilising Knowledge for Business Processes,  Product Development
• Performance Management and Development of Performance measures
• Developing Knowledge Products
• Benchmarking Knowledge Management
• Knowledge Management  Standards
• Knowledge Management  Professionalism (Code of Conduct)

Day 3

• Knowledge Management Systems
• Legal aspects of Knowledge Management
• Knowledge Management Politics and Ethics
• Capital Management and Learning Organisation
• Knowledge Management Research and Development

This module is about conducting knowledge management; it deals with all aspects of knowledge management some of which are touched in the previous modules.  These aspects are taken into an advance stage starting with introduction to knowledge management. The module explains and defines the concept knowledge management and the importance of this concept and implementation thereof in organizations. 

The modules tackle the aspects of developing professionalism within knowledge management. This will take knowledge management to the next stage of IKM professional bodies.

Objectives

• Provide skills, and knowledge on knowledge management
• Assist and empower people to develop their own effective knowledge management strategies and units
• Develop skills and competency for knowledge mapping in organizations and government departments
• Developing knowledge on learning organizations through knowledge management
• Develop skills and competence on knowledge management benchmarking and understanding of  international standards of knowledge management standards

Course Outcomes

• Better understanding of knowledge management
• Understanding of knowledge aspects: data, information , knowledge and wisdom, knowledge auditing and mapping
• Understanding of legal issues and procurement in knowledge management
• Competency to develop effective knowledge management strategies
• Skills and knowledge of conducting benchmarking processes and studies
• Understanding Basic principles of Measuring the quality of knowledge